English Insurance Group is an independent insurance agency. Since 1985, we have proudly served the Puget Sound community as a family-owned-and-operated business. As a well-established broker, we are appointed with many premier insurance companies to best meet your business insurance and personal insurance needs.
After over twenty years operating out of downtown Edmonds, Marcia English returned her business to the Cedar Valley Office Park, opening under the name of English Insurance Group, LLC in November 1, 2005. Kristie English joined the business at this time as the Executive Vice President after having been educated in business management and corporate training & development. In 2020, we moved our offices to the North Creek Clubhouse in Bothell.
As independent insurance agents, we represent many strong and reputable companies. We take great care when securing insurance with the best company to meet the needs of our clients. We focus on prompt and efficient service. Each and every one of our clients is important to us. While we write all types of insurance, we are particularly experienced in writing insurance for small to medium sized businesses.
We have access to many underwriters, not just one. We research and quote all of your options, without any cost or obligation to you.
We're a local and dedicated team that values your relationship. We're not a call center that only knows you by your policy number.
We offer much more than a one-size-fits-all policy. We're able to tailor a package for the exact coverage you need at a competitive price.
Our pledge to our clients
As a Trusted Choice independent insurance agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we will:
Work with you to identify the insurance and financial services that are right for you, your family or your business and use our access to multiple companies to deliver those products.
Guide you through the claims process for a prompt and fair resolution of your claim.
Help you solve problems related to your coverage or account.
Explain the coverages and options available to you through our agency, at your request.
Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.
Use our experience and multiple company relationships to customize your coverage as needed.
Commit our staff to continuing education so they may be more knowledgeable in serving you.
Treat you with respect and courtesy.
Conduct our business in an ethical manner.
We pledge this to you, our clients, and ask that you let us know if we fail to meet our commitment, so we may take corrective action.
English Insurance Group is proud to be a certified member of the following professional insurance organizations:
Meet the team
English Insurance Group is conveniently located in the historic North Creek Clubhouse, just off Exit 24 on I-405, across the street from the Northshore YMCA. Our office rests in a 5-acre wildlife preserve complete with an aviary pond. Our parking lot also serves as the trailhead for the North Creek walking trails. We invite you to visit during our regular business hours, Monday - Friday, 8:00 AM - 5:00 PM.
Toll-free: (833) BIG-TREE
Local: (425) 673-7948
Fax: (425) 673-7942
Text: (541) 801-3676
Monday - Friday, 8:00 AM - 5:00 PM
Come visit us! We're here to help you understand your insurance options.
You can also call us at (833) BIG-TREE / (425) 673-7948, or use our online form to request a quote.